Support — Bossa Ventures LLC

What will appear on my statement?: Charges appear under the name of the application you subscribed to, not under the company name. For Petal: 75 Day Challenge the descriptor is PETAL. Purchases made inside the iPhone app are billed by Apple and may appear as APPLE.COM/BILL.
Who is charging me?: Bossa Ventures LLC, a Wyoming limited liability company, operates every application listed on this site. Each application is sold under its own brand, so the brand you recognise and the legal name may differ. If a charge looks unfamiliar, email billing@bossa-ventures.com before disputing it — we can identify it the same day.
Will I be charged again?: Yes, unless you cancel. Subscriptions renew automatically at the end of each billing period at the price shown when you subscribed. We email a receipt for every charge. Full detail in the Subscription Policy.
How do I cancel?: In two clicks from inside the application, or by emailing us. If you bought inside an iPhone or Android app, cancel in your Apple or Google account — deleting the app does not stop billing. Step-by-step in the Cancellation Policy.
Can I get a refund?: Within 14 days of a charge, yes, in full and without giving a reason. Renewals you did not intend to make are refunded beyond that window too. See the Refund Policy.
I cancelled but was charged again.: Almost always this means the subscription was bought through Apple or Google and cancelled somewhere else, or the app was deleted without the subscription being cancelled. Forward us the receipt and we will sort it out, including arranging the refund.

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